Privacy Policy
Last Updated: July 2, 2026
1. Introduction
Welcome to Konbini Heroes.
This Privacy Policy explains how Konbini Heroes ("we", "our", "us") collects, uses, stores, and protects your personal information when you use any part of our ecosystem.
This policy applies to:
TCG Store
Jouka
Konbini Jinja
Shikigami Terminal
Digital Services
Physical Merchandise
Newsletter
Community Features
Customer Support
Future Konbini Heroes applications and services
By using our services, you agree to this Privacy Policy.
2. Information We Collect
Depending on how you interact with our services, we may collect:
Account Information
Name
Nickname
Email address
Profile picture (Google Login)
User ID
Purchase Information
When purchasing products or services we may collect:
Shipping address
Billing information
Purchased products
Order history
Payment confirmation
We do not store credit card information.
Payments are securely processed by Stripe or other authorized payment providers.
Authentication Information
If you sign in using Google, we may receive:
Google Account ID
Name
Email
Profile Image
Authentication is handled securely through Google OAuth and Supabase Authentication.
We never receive your Google password.
Technical Information
We may automatically collect:
IP address
Device type
Browser
Operating system
Language
Time zone
Pages visited
Session information
Cookies
We may use cookies and similar technologies for:
Authentication
Security
Preferences
Shopping cart
Analytics
Performance
Users may disable cookies through their browser, although some features may stop working correctly.
3. How We Use Your Information
We use your information to:
Create your account
Authenticate users
Process purchases
Deliver products
Provide customer support
Prevent fraud
Improve our services
Send important notifications
Respond to inquiries
Maintain security
Comply with legal obligations
4. Google Login
When you choose Google Sign-In:
Authentication is performed through Google OAuth.
We only receive the information you authorize Google to share.
We do not access your Google Drive, Gmail, Photos, Contacts, or any private Google content.
5. Payments
Payments are securely processed through Stripe or other trusted payment providers.
Konbini Heroes never stores:
Credit card numbers
CVV codes
Bank credentials
Please refer to Stripe's Privacy Policy for additional information regarding payment processing.
6. Supabase
Our platform uses Supabase to securely manage:
Authentication
User accounts
Databases
File storage
Security
Session management
Supabase processes data according to industry security standards.
7. Newsletter
If you subscribe to our newsletter, we may send:
Product announcements
New releases
Events
Promotions
Service updates
You may unsubscribe at any time.
8. Analytics
We may use analytics services to better understand how visitors use our platform.
Collected information may include:
Pages visited
Device information
Country
Session duration
Referring websites
Analytics data is used solely to improve our services.
9. Contact Forms
If you contact us, we may retain:
Name
Email
Message
Attached files
We use this information solely to respond to your inquiry.
10. Community Features
If you use Jouka, Konbini Jinja, Prayer Board, Missions, Black Signal, Leaderboards, or similar community features:
Information you voluntarily publish may be visible to other users depending on the feature.
Please avoid posting sensitive personal information.
11. International Users
Konbini Heroes is available worldwide.
By using our services, you understand that your information may be processed in countries where our service providers operate.
12. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Complete transactions
Resolve disputes
Comply with legal obligations
Maintain platform security
13. Security
We implement reasonable technical and organizational measures to protect your information.
However, no Internet transmission or electronic storage system can be guaranteed to be 100% secure.
14. Children's Privacy
Our services are not intended for children under the age required by applicable law in their jurisdiction.
If we become aware that we have collected personal information from a child without appropriate consent, we will delete it.
15. Your Rights
Depending on your country or region, you may have the right to:
Access your information
Correct inaccurate information
Request deletion
Request data portability
Withdraw consent where applicable
Requests may be submitted using our contact information below.
16. No Refund Policy
Unless otherwise required by applicable law, all sales are final.
Konbini Heroes does not provide refunds for:
Trading cards
Booster packs
Booster boxes
Trading card accessories
Figures
Collectibles
Digital products
Downloadable content
Memberships
Virtual items
Refunds or replacements may only be considered if:
The incorrect item was shipped.
The product arrived damaged due to our error.
Applicable consumer protection laws require otherwise.
Shipping costs are non-refundable except where required by law.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon publication on this page.
18. Contact
If you have any questions regarding this Privacy Policy, please contact us through:
Konbini Heroes
Website:
Email: