Privacy Policy

Last Updated: July 2, 2026

1. Introduction

Welcome to Konbini Heroes.

This Privacy Policy explains how Konbini Heroes ("we", "our", "us") collects, uses, stores, and protects your personal information when you use any part of our ecosystem.

This policy applies to:

  • KonbiniHeroes.com

  • TCG Store

  • Jouka

  • Konbini Jinja

  • Shikigami Terminal

  • Digital Services

  • Physical Merchandise

  • Newsletter

  • Community Features

  • Customer Support

  • Future Konbini Heroes applications and services

By using our services, you agree to this Privacy Policy.

2. Information We Collect

Depending on how you interact with our services, we may collect:

Account Information

  • Name

  • Nickname

  • Email address

  • Profile picture (Google Login)

  • User ID

Purchase Information

When purchasing products or services we may collect:

  • Shipping address

  • Billing information

  • Purchased products

  • Order history

  • Payment confirmation

We do not store credit card information.

Payments are securely processed by Stripe or other authorized payment providers.

Authentication Information

If you sign in using Google, we may receive:

  • Google Account ID

  • Name

  • Email

  • Profile Image

Authentication is handled securely through Google OAuth and Supabase Authentication.

We never receive your Google password.

Technical Information

We may automatically collect:

  • IP address

  • Device type

  • Browser

  • Operating system

  • Language

  • Time zone

  • Pages visited

  • Session information

Cookies

We may use cookies and similar technologies for:

  • Authentication

  • Security

  • Preferences

  • Shopping cart

  • Analytics

  • Performance

Users may disable cookies through their browser, although some features may stop working correctly.

3. How We Use Your Information

We use your information to:

  • Create your account

  • Authenticate users

  • Process purchases

  • Deliver products

  • Provide customer support

  • Prevent fraud

  • Improve our services

  • Send important notifications

  • Respond to inquiries

  • Maintain security

  • Comply with legal obligations

4. Google Login

When you choose Google Sign-In:

  • Authentication is performed through Google OAuth.

  • We only receive the information you authorize Google to share.

  • We do not access your Google Drive, Gmail, Photos, Contacts, or any private Google content.

5. Payments

Payments are securely processed through Stripe or other trusted payment providers.

Konbini Heroes never stores:

  • Credit card numbers

  • CVV codes

  • Bank credentials

Please refer to Stripe's Privacy Policy for additional information regarding payment processing.

6. Supabase

Our platform uses Supabase to securely manage:

  • Authentication

  • User accounts

  • Databases

  • File storage

  • Security

  • Session management

Supabase processes data according to industry security standards.

7. Newsletter

If you subscribe to our newsletter, we may send:

  • Product announcements

  • New releases

  • Events

  • Promotions

  • Service updates

You may unsubscribe at any time.

8. Analytics

We may use analytics services to better understand how visitors use our platform.

Collected information may include:

  • Pages visited

  • Device information

  • Country

  • Session duration

  • Referring websites

Analytics data is used solely to improve our services.

9. Contact Forms

If you contact us, we may retain:

  • Name

  • Email

  • Message

  • Attached files

We use this information solely to respond to your inquiry.

10. Community Features

If you use Jouka, Konbini Jinja, Prayer Board, Missions, Black Signal, Leaderboards, or similar community features:

Information you voluntarily publish may be visible to other users depending on the feature.

Please avoid posting sensitive personal information.

11. International Users

Konbini Heroes is available worldwide.

By using our services, you understand that your information may be processed in countries where our service providers operate.

12. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Complete transactions

  • Resolve disputes

  • Comply with legal obligations

  • Maintain platform security

13. Security

We implement reasonable technical and organizational measures to protect your information.

However, no Internet transmission or electronic storage system can be guaranteed to be 100% secure.

14. Children's Privacy

Our services are not intended for children under the age required by applicable law in their jurisdiction.

If we become aware that we have collected personal information from a child without appropriate consent, we will delete it.

15. Your Rights

Depending on your country or region, you may have the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion

  • Request data portability

  • Withdraw consent where applicable

Requests may be submitted using our contact information below.

16. No Refund Policy

Unless otherwise required by applicable law, all sales are final.

Konbini Heroes does not provide refunds for:

  • Trading cards

  • Booster packs

  • Booster boxes

  • Trading card accessories

  • Figures

  • Collectibles

  • Digital products

  • Downloadable content

  • Memberships

  • Virtual items

Refunds or replacements may only be considered if:

  • The incorrect item was shipped.

  • The product arrived damaged due to our error.

  • Applicable consumer protection laws require otherwise.

Shipping costs are non-refundable except where required by law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon publication on this page.

18. Contact

If you have any questions regarding this Privacy Policy, please contact us through:

Konbini Heroes

Website:

https://konbiniheroes.com

Email:

support@konbiniheroes.com